Niki Watts, Vale of Neath Pharmacy, Glynneath

Swansea Bay University Health Board

Niki always strives to do the best for his patients and community, and is keen to offer all services commissioned within the health board – old and new.

During COVID-19, Niki quickly found a way to allow his patients access to the pharmacy in a safe way when they needed to physically attend. As an independent prescriber, he even wanted to extend the conditions he could treat to ensure that patients’ needs were met. When Niki realised that as the situation worsened, he would not be able to visit the care homes that he provides the Medicines Management in Care Homes service to, he took it upon himself to train the staff at the care homes. This would allow them to carry out the service as he would have done, so that they felt well-equipped for when his visits needed to cease.

Testament to his abilities and positive nature, Niki is often asked to undertake pilots for the health board and work collaboratively with them; subsequently making suggestions for new services or improvements for older services when asked.