Gareth Harlow, Harlow & Knowles Pharmacy, Penygroes

Hywel Dda University Health Board

Gareth is recognised by his colleagues and community alike for the significant influential and sustained contributions he makes to community pharmacy practice in Hywel Dda.

Passionate about the profession, in 2018 he applied to become a Community Pharmacy Champion for the health board. Within this role Gareth has supported the health board’s community pharmacy team with developing new ideas and services, such as the pharmacy walk-in centres, the Hywel Dda community pharmacy QR boards, and the updating of the health board’s local enhanced service, Triage and Treat.

Gareth has supported other community pharmacies by fostering uptake of enhanced services and offering peer guidance and support on how to navigate the systems and how to promote services. He additionally works collaboratively with his local GP practice to encourage take-up of the Common Ailment Service and other enhanced services, which has included providing training to practice staff and developing a Common Ailment Service Toolkit which can be utilised by GP triage staff.