Winner

The Fferyllwyr Llyn Team

Winner

Nearly two years ago the team at Fferyllwyr Llyn were keen to do something different and develop innovative solutions to healthcare issues faced locally. The team’s vision was subsequently to launch a service that they could deliver from all their pharmacies on a regular basis, making the best possible use of pharmacists’ skills. In close collaboration with Betis Cadwaladr Local Health Board (LHB), they decided that training all of their employed pharmacists to become independent prescribers in the field of minor ailments was the way forward, with the aim of launching an Acute Conditions Service.

Patients can now arrive at the pharmacies without an appointment to be seen by the pharmacists in the privacy of the consultation room. The consultation will involve history gathering, examining the patient, use of diagnostic tools, establishing a diagnosis, providing NHS treatment, and more. The service has resulted in better access to care in the local communities, and has helped lessen the workload of GP practices.

Launching the Acute Conditions Service in all their branches and being the first pharmacies in Betsi Cadwaladr University LHB to do so has been a hugely rewarding achievement for Fferyllwyr Llyn over the last 12 months – giving the team tremendous professional satisfaction.