Winner

The Mayberry Pharmacy Team

Finalist
Blackwood

After acquiring the business in 2005, it was totally refitted in 2007, quadrupling the size of the existing dispensary. With consideration to service development opportunities, two consultation rooms were built, and in 2009 the basement was repurposed, allowing for the development of robotic dispensing, as well as the Mayberry Pharmacy monitored dosage pouch system, MediPack.

MediPack utilises state-of-the art robotic technology to dispense patients’ prescriptions into easy-to-open pouches, which are then automatically checked using an optical scanning pouch inspector to guarantee accuracy. The system is designed to improve compliance, thus reducing the frequency of missed medication. In facilitating self-medication, MediPack helps foster patients’ confidence in their ability to adhere to medication regimes – promoting independence, improved medication management, and helping to bolster long-term patient outcomes.

During the year the pharmacy introduced an audiology clinic in one of their consultation rooms, with Malmo, a recent award-winning audiology company. Going forward, the aim is to further expand their professional service offering, with the introduction of a chiropody clinic at the branch.

Throughout the pandemic the branch have worked admirably to provide the best service to individuals. With shielding patients in mind, they ordered an additional van to support all needing a delivery.